# Starburst: Major incident: Galaxy Service Unavailable

> Major incident: Galaxy Service Unavailable. Detected 2026-11-04 by Rewindex: what changed on Starburst’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/iae50694259cd91
Last updated: 2026-11-04T08:43:48Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-12-05 10:05 UTC · Detected: 2026-11-04 08:43 UTC
- [Source: https://status.galaxy.starburst.io/incidents/q8pxdhhfj7zk](https://status.galaxy.starburst.io/incidents/q8pxdhhfj7zk)
- [Company: Starburst](https://rewindex.com/company/starburst.md)
- Versions: before (none: first archived) → after incident\_version:165/q8pxdhhfj7zk@e7a00ad64ffe
- Change 1 of 1 for this incident

Incident page (full timeline): [Galaxy Service Unavailable](https://rewindex.com/company/starburst/incidents/q8pxdhhfj7zk.md)
## What changed

**1. Added: Title**

```diff
+ Galaxy Service Unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-05 10:05 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-05 10:05 UTC
```

**6. Added: Affected components**

```diff
+  - AWS ap-northeast1,  - AWS ap-southeast1,  - AWS ap-southeast2,  - AWS ca-central1,  - AWS eu-central1,  - AWS eu-west1,  - AWS eu-west2,  - AWS eu-west3,  - AWS us-east1,  - AWS us-east2,  - AWS us-west1,  - AWS us-west2, Clusters - AWS, Starburst Galaxy UI
```

**7. Added: Update** (monitoring) · 2025-12-05 09:25 UTC

```diff
+ Galaxy was temporarily unavailable due to an external connectivity disruption. During this time, users may have been unable to access or interact with the service. The issue is the result of a broader Cloudflare service incident.
```

**8. Added: Update** (resolved) · 2025-12-05 10:05 UTC

```diff
+ The Galaxy availability issue caused by the Cloudflare incident has been resolved, and the service is now fully operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-05 10:05 UTC | Major incident: Galaxy Service Unavailable (this change) | outage |

All Starburst changes: [timeline](https://rewindex.com/company/starburst/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Galaxy Service Unavailable on Starburst’s status page, changed 2025-12-05 10:05 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/iae50694259cd91
- Citation: Starburst, “Major incident: Galaxy Service Unavailable” (2025-12-05 10:05 UTC). Archived by Rewindex: https://rewindex.com/change/iae50694259cd91 (CC BY 4.0).
- Markdown link: `[Starburst: Major incident: Galaxy Service Unavailable (2025-12-05)](https://rewindex.com/change/iae50694259cd91)`


---
Canonical: https://rewindex.com/change/iae50694259cd91 · Markdown: https://rewindex.com/change/iae50694259cd91.md · JSON: https://rewindex.com/api/v1/changes/iae50694259cd91 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:04.952Z