# Orb: Major incident: Data Processing Delays - Reporting Tools Affected

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-03 08:20 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/vl6nlv8vq31g](https://stspg.io/vl6nlv8vq31g)
- [Company: Orb](https://rewindex.com/company/orb.md)
- Versions: before (none: first archived) → after incident\_version:752/gh06p1y7c9td@c661d1ecdaae
- Change 1 of 1 for this incident

Incident page (full timeline): [Data Processing Delays - Reporting Tools Affected](https://rewindex.com/company/orb/incidents/gh06p1y7c9td.md)
## What changed

**1. Added: Title**

```diff
+ Data Processing Delays - Reporting Tools Affected
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-03 08:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-03 11:58 UTC
```

**6. Added: Affected components**

```diff
+ Invoicing, Real-time alerting, Webhooks
```

**7. Added: Update** (investigating) · 2026-03-03 08:20 UTC

```diff
+ We're seeing some async delays on invoicing, webhooks, and alerts. APIs are not impacted at this time.
```

**8. Added: Update** (identified) · 2026-03-03 08:57 UTC

```diff
+ We've confirmed the source of the issue and are working on a fix.
```

**9. Added: Update** (identified) · 2026-03-03 09:35 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (monitoring) · 2026-03-03 11:30 UTC

```diff
+ We have applied a fix and are monitoring recovery.
```

**11. Added: Update** (resolved) · 2026-03-03 11:58 UTC

```diff
+ The vast majority of async workloads have caught up, and we will continue to monitor our services over the next few hours.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-03 08:20 UTC | Major incident: Data Processing Delays - Reporting Tools Affected (this change) | major |

All Orb changes: [timeline](https://rewindex.com/company/orb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iadc0fb1fa2df8d · Markdown: https://rewindex.com/change/iadc0fb1fa2df8d.md · JSON: https://rewindex.com/api/v1/changes/iadc0fb1fa2df8d · Generated 2026-10-20T00:00:38.229Z