# Confluent: Major incident: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2

**Summary:** Multiple Confluent Cloud services were degraded in GCP EU-West2, with major impact; some customers could experience service issues. The incident began at 2026-10-20 08:02 UTC and remained open when archived, open for 0 min at the last update. Confluent was investigating and attributed the disruption to ongoing GCP EU-West2 issues. _(machine-written, sol)_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident blames Google Cloud as the cause. (hop 1, posted +8 h 39 min vs Google Cloud’s own post)
- Evidence: “…Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally. Some cus…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Confluent (this incident)<br/>posted +8 h 39 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-20 14:46 UTC · Detected: 2026-10-20 08:13 UTC
- [Source: https://stspg.io/0h11kk6d5m5d](https://stspg.io/0h11kk6d5m5d)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/fk6760fkdpnx@e546dbe32517
- Change 2 of 4 for this incident

Incident page (full timeline): [Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/company/confluent/incidents/fk6760fkdpnx.md)
## What changed

**1. Added: Title**

```diff
+ Multiple Confluent Cloud services are in a degraded state - GCP EU-West2
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-20 08:02 UTC
```

**5. Added: Affected components**

```diff
+ Confluent Cloud
```

**6. Added: Update** (investigating) · 2026-10-20 08:02 UTC

```diff
+ Some customer may observe issues with Confluent Cloud services in EU-West2 region. This is due to ongoing issues with GCP EU-West2
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 13:03 UTC | [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/r655c2930186760.md) |  |
| 2026-10-20 14:46 UTC | Major incident: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 (this change) | degradation |
| 2026-10-20 14:53 UTC | [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/rb2e8c5d717bceb.md) |  |
| 2026-10-20 18:33 UTC | [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/r556be580073638.md) |  |

Previous: [change](https://rewindex.com/change/r655c2930186760.md) · Next: [change](https://rewindex.com/change/rb2e8c5d717bceb.md) · All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iac22f42a346154 · Markdown: https://rewindex.com/change/iac22f42a346154.md · JSON: https://rewindex.com/api/v1/changes/iac22f42a346154 · Generated 2026-10-21T02:17:10.751Z