# Confluent: Major incident: Connectivity degradation - AWS us-east-1

**Summary:** Confluent Cloud reported a major connectivity disruption affecting Kafka clusters in AWS us-east-1, starting 2026-09-08 20:01 UTC and resolved 2026-09-09 13:01 UTC (reported duration: 16 h 59 min). A fix was implemented at 09-08 20:30 UTC; connectivity was reported fully operational at resolution. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-08 20:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wmqt41lq5q45](https://stspg.io/wmqt41lq5q45)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/1zqp77k61bys@40247af44c47
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Connectivity degradation - AWS us-east-1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-08 20:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-09 13:01 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-09-08 20:01 UTC

```diff
+ We are investigating a service disruption affecting connectivity to Kafka clusters in AWS us-east-1.
```

**8. Added: Update** (investigating) · 2026-09-08 20:13 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (identified) · 2026-09-08 20:20 UTC

```diff
+ A possible root cause has been identified and the Confluent Cloud team is implementing a fix
```

**10. Added: Update** (monitoring) · 2026-09-08 20:30 UTC

```diff
+ A fix has been implemented and the team is monitoring recovery.
```

**11. Added: Update** (resolved) · 2026-09-09 13:01 UTC

```diff
+ The issues is now resolved.  Connectivity to AWS us-east-1 should be fully operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-08 20:01 UTC | Major incident: Connectivity degradation - AWS us-east-1 (this change) | degradation |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iac1283df13beed · Markdown: https://rewindex.com/change/iac1283df13beed.md · JSON: https://rewindex.com/api/v1/changes/iac1283df13beed · Generated 2026-10-18T02:28:15.556Z