# Sentry: Major incident: Ingestion Halted for EAP data in EU

**Summary:** Sentry reported a major outage halting EAP ingestion in the EU, affecting EU Span Ingestion, EU Spans Alerting and Dashboard. It started at 2026-10-14 05:46 UTC and resolved at 2026-10-14 08:20 UTC, lasting 2 h 33 min. Sentry implemented a fix and waited for ingestion lag to burn down. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-14 05:46 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/kl4239fh2t23](https://stspg.io/kl4239fh2t23)
- [Company: Sentry](https://rewindex.com/company/sentry.md)
- Versions: before (none: first archived) → after incident\_version:288/600twx50v7vg@f56a6d817406
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ingestion Halted for EAP data in EU
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-14 05:46 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-14 08:20 UTC
```

**6. Added: Affected components**

```diff
+ Alerting - EU Spans Alerting, Dashboard, EU Ingestion - EU Span Ingestion
```

**7. Added: Update** (identified) · 2026-10-14 05:46 UTC

```diff
+ In the EU we've identified an issue with ingestion into EAP and are working towards a fix.
```

**8. Added: Update** (identified) · 2026-10-14 06:09 UTC

```diff
+ In the EU we've identified an issue with ingestion into EAP and have implemented a fix. Waiting on ingestion burn down.
```

**9. Added: Update** (monitoring) · 2026-10-14 07:46 UTC

```diff
+ In the EU we've identified an issue with ingestion into EAP and have implemented a fix. Waiting on ingestion lag burn down.
```

**10. Added: Update** (resolved) · 2026-10-14 08:20 UTC

```diff
+ The issue with EAP ingestion in EU has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-14 05:46 UTC | Major incident: Ingestion Halted for EAP data in EU (this change) | outage |

All Sentry changes: [timeline](https://rewindex.com/company/sentry/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iac022f515115ab · Markdown: https://rewindex.com/change/iac022f515115ab.md · JSON: https://rewindex.com/api/v1/changes/iac022f515115ab · Generated 2026-10-17T23:55:18.470Z