# crates.io: Major incident: Crate indexes not updating

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-05-13 07:37 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/nrsqbd61k986](https://stspg.io/nrsqbd61k986)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)
- Versions: before (none: first archived) → after incident\_version:706/f6qytn6kfvh3@321b7d3177fa
- Change 1 of 1 for this incident

Incident page (full timeline): [Crate indexes not updating](https://rewindex.com/company/crates-io/incidents/f6qytn6kfvh3.md)
## What changed

**1. Added: Title**

```diff
+ Crate indexes not updating
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-05-13 07:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-05-13 07:44 UTC
```

**6. Added: Affected components**

```diff
+ crates.io
```

**7. Added: Update** (investigating) · 2025-05-13 07:37 UTC

```diff
+ Since approximately 05:20 UTC, index entries in the Git and sparse crate indexes have not been published. We are investigating.
```

**8. Added: Update** (identified) · 2025-05-13 07:39 UTC

```diff
+ Background workers have been restarted.
```

**9. Added: Update** (monitoring) · 2025-05-13 07:41 UTC

```diff
+ Indexes are up to date, and we are monitoring the background workers to ensure they continue to pick up new jobs.
```

**10. Added: Update** (resolved) · 2025-05-13 07:44 UTC

```diff
+ Crates published since the background workers were restarted are now appearing in the index, and the backlog of background jobs has been processed successfully.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-05-13 07:37 UTC | Major incident: Crate indexes not updating (this change) | major |

All crates.io changes: [timeline](https://rewindex.com/company/crates-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iabbec495779144 · Markdown: https://rewindex.com/change/iabbec495779144.md · JSON: https://rewindex.com/api/v1/changes/iabbec495779144 · Generated 2026-10-20T00:00:41.274Z