# Descript: Critical incident: Avatar Outage

> Critical incident: Avatar Outage. Detected 2026-11-02 by Rewindex: what changed on Descript’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/iaae3b9f49e8e13
Last updated: 2026-11-02T18:33:09Z

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-11-02 18:27 UTC · Detected: 2026-11-02 18:33 UTC
- [Source: https://status.descript.com/incidents/01M6ER8G63ET2HPKQQ7JHNPN3D](https://status.descript.com/incidents/01M6ER8G63ET2HPKQQ7JHNPN3D)
- [Company: Descript](https://rewindex.com/company/descript.md)
- Versions: before (none: first archived) → after incident\_version:13/01M6ER8G63ET2HPKQQ7JHNPN3D@7f34a9ac3ee1
- Change 1 of 1 for this incident

Incident page (full timeline): [Avatar Outage](https://rewindex.com/company/descript/incidents/01M6ER8G63ET2HPKQQ7JHNPN3D.md)
## What changed

**1. Added: Title**

```diff
+ Avatar Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-02 18:27 UTC
```

**5. Added: Update** (identified) · 2026-11-02 18:27 UTC

```diff
+ We have identified a downstream issue with models used for the Avatars feature, causing them to be unavailable. We'll provide an update as soon as functionality is restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 18:27 UTC | Critical incident: Avatar Outage (this change) | critical |

All Descript changes: [timeline](https://rewindex.com/company/descript/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iaae3b9f49e8e13 · Markdown: https://rewindex.com/change/iaae3b9f49e8e13.md · JSON: https://rewindex.com/api/v1/changes/iaae3b9f49e8e13 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:22:58.278Z