# Canva: Critical incident: Canva is down due to Cloudflare outage

**Summary:** Canva reported a critical outage caused by a Cloudflare outage, starting at 2025-12-05 09:09 UTC and lasting 33 min. Services fully recovered by 2025-12-05 09:42 UTC, when Canva confirmed all systems were operational. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-12-05 09:09 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1cf718fjmprj](https://stspg.io/1cf718fjmprj)
- [Company: Canva](https://rewindex.com/company/canva.md)
- Versions: before (none: first archived) → after incident\_version:95/7c1mdk7g8v4j@81bc59aa70c1
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Canva is down due to Cloudflare outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-05 09:09 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-05 09:42 UTC
```

**6. Added: Update** (investigating) · 2025-12-05 09:09 UTC

```diff
+ Canva is down due to Cloudflare outage
```

**7. Added: Update** (monitoring) · 2025-12-05 09:30 UTC

```diff
+ We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering.
```

**8. Added: Update** (resolved) · 2025-12-05 09:42 UTC

```diff
+ Canva services have fully recovered following the Cloudflare outage. All systems are now operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-05 09:09 UTC | Critical incident: Canva is down due to Cloudflare outage (this change) | outage |

All Canva changes: [timeline](https://rewindex.com/company/canva/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iaabacaaaaaaa24 · Markdown: https://rewindex.com/change/iaabacaaaaaaa24.md · JSON: https://rewindex.com/api/v1/changes/iaabacaaaaaaa24 · Generated 2026-10-18T02:54:35.556Z