# Rippling: Major incident: Issues loading parts of the Rippling app

**Summary:** Parts of the Rippling App were degraded and not loading in a major-impact incident starting 2026-06-24 19:18 UTC. Site access returned to normal at 19:31 UTC; Rippling reported mitigation fixes at 20:10 UTC and resolved the incident at 2026-06-24 20:56 UTC, after 1 h 38 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-24 19:18 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/g7gg0lsfhb5t](https://stspg.io/g7gg0lsfhb5t)
- [Company: Rippling](https://rewindex.com/company/rippling.md)
- Versions: before (none: first archived) → after incident\_version:231/j7vxsg8j4mdf@3601aa41aab7
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues loading parts of the Rippling app
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-24 19:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-24 20:56 UTC
```

**6. Added: Affected components**

```diff
+ Rippling App
```

**7. Added: Update** (investigating) · 2026-06-24 19:18 UTC

```diff
+ We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.
```

**8. Added: Update** (investigating) · 2026-06-24 19:31 UTC

```diff
+ Access to the site is back to normal, but we are continuing to investigate and address the root cause.
```

**9. Added: Update** (monitoring) · 2026-06-24 20:10 UTC

```diff
+ We've made fixes to mitigate the issue and are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-06-24 20:56 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-24 19:18 UTC | Major incident: Issues loading parts of the Rippling app (this change) | degradation |

All Rippling changes: [timeline](https://rewindex.com/company/rippling/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ia9b0b73ca1bd7a · Markdown: https://rewindex.com/change/ia9b0b73ca1bd7a.md · JSON: https://rewindex.com/api/v1/changes/ia9b0b73ca1bd7a · Generated 2026-10-18T02:31:37.582Z