# Turbopuffer: Critical incident: Dashboard outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-09-05 18:21 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://status.turbopuffer.com/incidents/01M1SDXV1KRRFS61H6HMXPVA0P](https://status.turbopuffer.com/incidents/01M1SDXV1KRRFS61H6HMXPVA0P)
- [Company: Turbopuffer](https://rewindex.com/company/turbopuffer.md)
- Versions: before (none: first archived) → after incident\_version:686/01M1SDXV1KRRFS61H6HMXPVA0P@30fb837b1520
- Change 1 of 1 for this incident

Incident page (full timeline): [Dashboard outage](https://rewindex.com/company/turbopuffer/incidents/01M1SDXV1KRRFS61H6HMXPVA0P.md)
## What changed

**1. Added: Title**

```diff
+ Dashboard outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-05 18:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-05 18:52 UTC
```

**6. Added: Update** (investigating) · 2026-09-05 18:40 UTC

```diff
+ The turbopuffer dashboard is currently experiencing an outage. turbopuffer regions are fully available. Writes and queries are not affected.
```

**7. Added: Update** (resolved) · 2026-09-05 18:52 UTC

```diff
+ From 7:21-7:41 UTC, the turbopuffer dashboard was unavailable due to an issue with our backing datastore. This issue has been resolved and dashboard access has been restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-05 18:21 UTC | Critical incident: Dashboard outage (this change) | critical |

All Turbopuffer changes: [timeline](https://rewindex.com/company/turbopuffer/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia959c389c27521 · Markdown: https://rewindex.com/change/ia959c389c27521.md · JSON: https://rewindex.com/api/v1/changes/ia959c389c27521 · Generated 2026-10-19T21:44:38.777Z