# Notion: Critical incident: Users unable to access Notion

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-23 03:38 UTC · Detected: 2026-10-23 03:43 UTC
- [Source: https://www.notion-status.com/incidents/01M5KDD3F5QY6FNBRV6P3RK4PK](https://www.notion-status.com/incidents/01M5KDD3F5QY6FNBRV6P3RK4PK)
- [Company: Notion](https://rewindex.com/company/notion.md)
- Versions: before (none: first archived) → after incident\_version:110/01M5KDD3F5QY6FNBRV6P3RK4PK@3151caae7efb
- Change 1 of 3 for this incident

Incident page (full timeline): [Users unable to access Notion](https://rewindex.com/company/notion/incidents/01M5KDD3F5QY6FNBRV6P3RK4PK.md)
## What changed

**1. Added: Title**

```diff
+ Users unable to access Notion
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-23 03:38 UTC
```

**5. Added: Update** (investigating) · 2026-10-23 03:38 UTC

```diff
+ Users are experiencing issues accessing Notion, including signing in and loading pages. Some users may see a blocked-access message or pages stuck loading. We are investigating and working to restore access.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 03:38 UTC | Critical incident: Users unable to access Notion (this change) | outage |
| 2026-10-23 04:03 UTC | [Incident updated: Users unable to access Notion](https://rewindex.com/change/r36d030c02bed17.md) | Normal progress |
| 2026-10-23 06:53 UTC | [Incident updated: Users unable to access Notion](https://rewindex.com/change/r90ec1399f520ed.md) | Normal progress |

Next: [change](https://rewindex.com/change/r36d030c02bed17.md) · All Notion changes: [timeline](https://rewindex.com/company/notion/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ia84c29d54fcead · Markdown: https://rewindex.com/change/ia84c29d54fcead.md · JSON: https://rewindex.com/api/v1/changes/ia84c29d54fcead · Generated 2026-10-24T12:23:34.949Z