# Make: Major incident: Make services currently not accessible

**Summary:** Make reported a major outage affecting website access, login and all execution zones, with webhook receipt limited, starting 2025-12-05 09:18 UTC and resolved at 2025-12-05 10:31 UTC (1 h 12 min). Make suspected Cloudflare; access returned following Cloudflare’s reported fix. Some scenarios may have been automatically disabled after repeated third-party errors, warranting customer checks. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-12-05 09:18 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ywkk06dbgryf](https://stspg.io/ywkk06dbgryf)
- [Company: Make](https://rewindex.com/company/make.md)
- Versions: before (none: first archived) → after incident\_version:59/vp9pcmqh9ymf@58fe64c6ed70
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Make services currently not accessible
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-05 09:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-05 10:31 UTC
```

**6. Added: Affected components**

```diff
+ Apps - eu1.make.celonis.com, Apps - eu1.make.com, Apps - eu2.make.com, apps.make.com, Apps - make.com, Apps - us1.make.celonis.com, Apps - us1.make.com, Apps - us2.make.com, eu1.make.celonis.com, eu1.make.com, eu2.make.com, help.make.com, make.com, Responsive Webhooks - eu1.make.celonis.com, Responsive Webhooks - eu1.make.com, Responsive Webhooks - eu2.make.com, Responsive Webhooks - us1.make.celonis.com, Responsive Webhooks - us1.make.com, Responsive Webhooks - us2.make.com, Scenario Executions - eu1.make.celonis.com, Scenario Executions - eu1.make.com, Scenario Executions - eu2.make.com, Scenario Executions - make.com, Scenario Executions - us1.make.celonis.com, Scenario Executions - us1.make.com, Scenario Executions - us2.make.com, us1.make.celonis.com, us1.make.com, us2.make.com, Website - apps.make.com, Website - eu1.make.celonis.com, Website - eu1.make.com, Website - eu2.make.com, Website - help.make.com, Website - make.com, Website - us1.make.celonis.com, Website - us1.make.com, Website - us2.make.com
```

**7. Added: Update** (investigating) · 2025-12-05 09:12 UTC

```diff
+ Make services are currently not accessible from the Internet. This applies to the website, login and all Make execution zones. The ability to receive webhooks is limited.  At this point, we suspect that the issue is caused by an outage at a 3rd party supplier side Cloudflare. While scenarios continue to execute, they are expected to fail in case they connect to 3rd party systems that are inaccessible due to the same dependency. We reached out to the provider and will be updating the status when we have new information to share.
```

**8. Added: Update** (monitoring) · 2025-12-05 09:18 UTC

```diff
+ Make is accessible again. This correlates with a status update shared by our third-party provider, Cloudflare, indicating that a fix has been implemented on their side. We are closely monitoring the system. Some of your Make scenarios may have been automatically disabled due to a high number of errors coming from third-party systems affected by the same Cloudflare issue. We recommend checking your scenarios and re-enabling any that were disabled as a result.
```

**9. Added: Update** (resolved) · 2025-12-05 10:31 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-05 09:18 UTC | Major incident: Make services currently not accessible (this change) | outage |

All Make changes: [timeline](https://rewindex.com/company/make/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ia6e3a972bd07f2 · Markdown: https://rewindex.com/change/ia6e3a972bd07f2.md · JSON: https://rewindex.com/api/v1/changes/ia6e3a972bd07f2 · Generated 2026-10-18T03:33:49.509Z