# Confluent: Major incident: Multiple Confluent Cloud services are in a degraded state - All regions

**Summary:** Multiple Confluent Cloud services degraded across all regions, with major impact; the vendor reported onset at 21:25 UTC on September 15th 2026. The recorded incident ran from 2026-09-15 23:59 UTC to resolution at 2026-09-16 01:21 UTC (1 h 22 min); mitigation was deployed and services were recovering by 00:20 UTC on September 16th, 2026. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-15 23:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/c6dwlzjgjdc4](https://stspg.io/c6dwlzjgjdc4)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/90k2tpy2dvff@6a910f6cf203
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Multiple Confluent Cloud services are in a degraded state - All regions
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-15 23:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-16 01:21 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-09-15 23:59 UTC

```diff
+ Starting on Tuesday, September 15th 2026 at 21:25 UTC, multiple Confluent Cloud services began entering a degraded state.  We have identified the cause of the degradation and are actively mitigating the issue.  Updates will be posted here in the next 30 minutes or when the issue is fully mitigated, whichever happens first.
```

**8. Added: Update** (identified) · 2026-09-16 00:00 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-09-16 00:22 UTC

```diff
+ The mitigation has been deployed and the degraded services are recovering as of 00:20 UTC on September 16th, 2026.  We'll continue to monitor for any residual issues before resolving this incident in 1 hour (01:20 UTC).
```

**10. Added: Update** (resolved) · 2026-09-16 01:21 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-15 23:59 UTC | Major incident: Multiple Confluent Cloud services are in a degraded state - All regions (this change) | degradation |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia5b515d339b7c8 · Markdown: https://rewindex.com/change/ia5b515d339b7c8.md · JSON: https://rewindex.com/api/v1/changes/ia5b515d339b7c8 · Generated 2026-10-18T01:30:13.889Z