# Aptible: Critical incident: Performance issues on auth.aptible.com

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2025-12-31 10:48 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/hxt1tmldyt0h](https://stspg.io/hxt1tmldyt0h)
- [Company: Aptible](https://rewindex.com/company/aptible.md)
- Versions: before (none: first archived) → after incident\_version:725/v750n2n9l132@300317851d63
- Change 1 of 1 for this incident

Incident page (full timeline): [Performance issues on auth.aptible.com](https://rewindex.com/company/aptible/incidents/v750n2n9l132.md)
## What changed

**1. Added: Title**

```diff
+ Performance issues on auth.aptible.com
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-31 10:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-31 14:49 UTC
```

**6. Added: Affected components**

```diff
+ auth.aptible.com
```

**7. Added: Update** (investigating) · 2025-12-31 10:48 UTC

```diff
+ We are aware of degraded performance affecting auth.aptible.com. This affects all actions that interact with our APIs including login, viewing and managing resources, etc.
```

**8. Added: Update** (monitoring) · 2025-12-31 11:33 UTC

```diff
+ Performance has improved since our mitigations. We are still monitoring the situation for continued degradation.
```

**9. Added: Update** (resolved) · 2025-12-31 14:49 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-31 10:48 UTC | Critical incident: Performance issues on auth.aptible.com (this change) | critical |

All Aptible changes: [timeline](https://rewindex.com/company/aptible/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia588b6d2947074 · Markdown: https://rewindex.com/change/ia588b6d2947074.md · JSON: https://rewindex.com/api/v1/changes/ia588b6d2947074 · Generated 2026-10-20T00:01:05.261Z