# Coda: Critical incident: Problems loading, editing docs

**Summary:** Coda reported a critical incident affecting API and Docs, with problems loading and editing docs. It began at 2019-08-13 22:12 UTC and was resolved at 2019-08-13 22:24 UTC, lasting 12 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2019-08-13 22:12 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://stspg.io/3659e67d2](http://stspg.io/3659e67d2)
- [Company: Coda](https://rewindex.com/company/coda.md)
- Versions: before (none: first archived) → after incident\_version:97/qhny4gv0x68v@81b9ad3e490b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Problems loading, editing docs
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2019-08-13 22:12 UTC
```

**5. Added: Resolved time**

```diff
+ 2019-08-13 22:24 UTC
```

**6. Added: Affected components**

```diff
+ API, Docs
```

**7. Added: Update** (investigating) · 2019-08-13 22:12 UTC

```diff
+ We're currently investigating issues in loading and editing docs...
```

**8. Added: Update** (resolved) · 2019-08-13 22:24 UTC

```diff
+ The issue has been resolved. Thank you for your patience and understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2019-08-13 22:12 UTC | Critical incident: Problems loading, editing docs (this change) | outage |

All Coda changes: [timeline](https://rewindex.com/company/coda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia2bb9a8bcc17ac · Markdown: https://rewindex.com/change/ia2bb9a8bcc17ac.md · JSON: https://rewindex.com/api/v1/changes/ia2bb9a8bcc17ac · Generated 2026-10-18T01:53:14.397Z