# FireHydrant: Major incident: Zoom refresh token issues

> Major incident: Zoom refresh token issues. Detected 2026-11-04 by Rewindex: what changed on FireHydrant’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ia2835bf54a9e5b
Last updated: 2026-11-04T09:08:40Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-03 16:37 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.firehydrant.com/incidents/d13fc3eb-3d75-4c91-bc0f-bdcb8c1e5e62](https://status.firehydrant.com/incidents/d13fc3eb-3d75-4c91-bc0f-bdcb8c1e5e62)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)
- Versions: before (none: first archived) → after incident\_version:277/d13fc3eb-3d75-4c91-bc0f-bdcb8c1e5e62@14252e566a1d
- Change 1 of 1 for this incident

Incident page (full timeline): [Zoom refresh token issues](https://rewindex.com/company/firehydrant/incidents/d13fc3eb-3d75-4c91-bc0f-bdcb8c1e5e62.md)
## What changed

**1. Added: Title**

```diff
+ Zoom refresh token issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-03 16:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-03 19:01 UTC
```

**6. Added: Update** (investigating) · 2026-06-03 16:46 UTC

```diff
+ We are investigating an issue affecting our Zoom integration
```

**7. Added: Update** (monitoring) · 2026-06-03 17:04 UTC

```diff
+ We've identified the cause of the authentication issues and are working to deploy a fix.
```

**8. Added: Update** (monitoring) · 2026-06-03 17:41 UTC

```diff
+ A fix has been implemented. We are monitoring the Zoom integration to ensure it is functioning as expected. Customers should see a healthy integration status.
```

**9. Added: Update** (resolved) · 2026-06-03 19:01 UTC

```diff
+ We've continued to monitor the situation with our Zoom integration and have not observed any new failures.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-03 16:37 UTC | Major incident: Zoom refresh token issues (this change) | outage |

All FireHydrant changes: [timeline](https://rewindex.com/company/firehydrant/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Zoom refresh token issues on FireHydrant’s status page, changed 2026-06-03 16:37 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/ia2835bf54a9e5b
- Citation: FireHydrant, “Major incident: Zoom refresh token issues” (2026-06-03 16:37 UTC). Archived by Rewindex: https://rewindex.com/change/ia2835bf54a9e5b (CC BY 4.0).
- Markdown link: `[FireHydrant: Major incident: Zoom refresh token issues (2026-06-03)](https://rewindex.com/change/ia2835bf54a9e5b)`


---
Canonical: https://rewindex.com/change/ia2835bf54a9e5b · Markdown: https://rewindex.com/change/ia2835bf54a9e5b.md · JSON: https://rewindex.com/api/v1/changes/ia2835bf54a9e5b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:33.895Z