# Airtable: Critical incident: Airtable service interruption

**Summary:** Airtable reported a critical service interruption affecting availability, with some bases unreachable and features broken during recovery. It started at 2026-02-20 18:44 UTC and was resolved at 2026-02-21 01:27 UTC, lasting 6 h 43 min. Airtable implemented a fix and confirmed service was back to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-20 18:44 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rm6cnxvq22sf](https://stspg.io/rm6cnxvq22sf)
- [Company: Airtable](https://rewindex.com/company/airtable.md)
- Versions: before (none: first archived) → after incident\_version:89/2n6qq3xbrsjp@eec7fc02882b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Airtable service interruption
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-20 18:44 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-21 01:27 UTC
```

**6. Added: Affected components**

```diff
+ Airtable Service
```

**7. Added: Update** (investigating) · 2026-02-20 18:44 UTC

```diff
+ We are aware of an issue impact the availability of the Airtable service. Our engineers are engaged and we will post status updates here.
```

**8. Added: Update** (identified) · 2026-02-20 19:12 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (identified) · 2026-02-20 20:56 UTC

```diff
+ We have begun recovery. Our remediation is still in progress. Some Airtable bases are reachable, and the rest will come online soon.
```

**10. Added: Update** (identified) · 2026-02-20 21:59 UTC

```diff
+ Recovery is continuing. We are on a path to full recovery and are exploring ways to expedite this.
```

**11. Added: Update** (identified) · 2026-02-20 23:16 UTC

```diff
+ Many Airtable bases are now reachable. Some bases and some Airtable features are still broken. We continue to work towards full recovery.
```

**12. Added: Update** (monitoring) · 2026-02-21 01:20 UTC

```diff
+ We have completed the recovery of the primary issue. The vast majority of Airtable functionality is restored. There may be some residual slowness and errors.
```

**13. Added: Update** (resolved) · 2026-02-21 01:27 UTC

```diff
+ Our recovery is complete, and Airtable's service is back to normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-20 18:44 UTC | Critical incident: Airtable service interruption (this change) | outage |

All Airtable changes: [timeline](https://rewindex.com/company/airtable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia27f3639d1a186 · Markdown: https://rewindex.com/change/ia27f3639d1a186.md · JSON: https://rewindex.com/api/v1/changes/ia27f3639d1a186 · Generated 2026-10-18T03:33:59.116Z