# Plaid: Major incident: Service Disruption Impacting Chase connections

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-22 03:34 UTC · Detected: 2026-10-22 03:43 UTC
- [Source: https://status.plaid.com/incidents/01M5GTT2QH6E314JEE14GETVB5](https://status.plaid.com/incidents/01M5GTT2QH6E314JEE14GETVB5)
- [Company: Plaid](https://rewindex.com/company/plaid.md)
- Versions: before (none: first archived) → after incident\_version:298/01M5GTT2QH6E314JEE14GETVB5@60ee1e3ca8eb
- Change 1 of 2 for this incident

Incident page (full timeline): [Service Disruption Impacting Chase connections](https://rewindex.com/company/plaid/incidents/01M5GTT2QH6E314JEE14GETVB5.md)
## What changed

**1. Added: Title**

```diff
+ Service Disruption Impacting Chase connections
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-22 03:34 UTC
```

**5. Added: Update** (investigating) · 2026-10-22 03:34 UTC

```diff
+ Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 03:34 UTC | Major incident: Service Disruption Impacting Chase connections (this change) | major |
| 2026-10-22 03:53 UTC | [Incident updated: Service Disruption Impacting Chase connections](https://rewindex.com/change/r163cb2fdea2a40.md) |  |

Next: [change](https://rewindex.com/change/r163cb2fdea2a40.md) · All Plaid changes: [timeline](https://rewindex.com/company/plaid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ia1d0d8ec915949 · Markdown: https://rewindex.com/change/ia1d0d8ec915949.md · JSON: https://rewindex.com/api/v1/changes/ia1d0d8ec915949 · Generated 2026-10-22T07:00:13.229Z