# DNSimple: Major incident: Intermittent network failures in San Jose region

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-09-16 06:49 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/cm0lvqvs7b5d](https://stspg.io/cm0lvqvs7b5d)
- [Company: DNSimple](https://rewindex.com/company/dnsimple.md)
- Versions: before (none: first archived) → after incident\_version:732/40t1wrlyl5wm@b0163324f54e
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent network failures in San Jose region](https://rewindex.com/company/dnsimple/incidents/40t1wrlyl5wm.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent network failures in San Jose region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-16 06:49 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-16 08:04 UTC
```

**6. Added: Affected components**

```diff
+ Name Servers
```

**7. Added: Update** (investigating) · 2025-09-16 06:49 UTC

```diff
+ We are investigating intermittent network failures in San Jose region.
```

**8. Added: Update** (identified) · 2025-09-16 07:13 UTC

```diff
+ We have identified the cause of the network failures, and our upstream partners are working to apply a fix. Regional records for the San Jose region won't resolve in the meantime
```

**9. Added: Update** (monitoring) · 2025-09-16 07:28 UTC

```diff
+ The underlying issue has been fixed, and traffic in the region is recovering to normal levels.
```

**10. Added: Update** (resolved) · 2025-09-16 08:04 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-16 06:49 UTC | Major incident: Intermittent network failures in San Jose region (this change) | major |

All DNSimple changes: [timeline](https://rewindex.com/company/dnsimple/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ia0a5f56efc1d65 · Markdown: https://rewindex.com/change/ia0a5f56efc1d65.md · JSON: https://rewindex.com/api/v1/changes/ia0a5f56efc1d65 · Generated 2026-10-19T23:13:29.900Z