# Socket: Critical incident: GitHub App reports not starting

**Summary:** Socket’s GitHub App reports were not starting, affecting Integrations - Socket for GitHub and Socket for GitHub. The vendor rated the impact critical; the incident started at 2026-03-14 06:16 UTC and was resolved at 2026-03-14 06:54 UTC, lasting 37 min. Preliminary investigation showed high error rates from the upstream GitHub API. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-14 06:16 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/y96gqwrbqb3z](https://stspg.io/y96gqwrbqb3z)
- [Company: Socket](https://rewindex.com/company/socket.md)
- Versions: before (none: first archived) → after incident\_version:319/nj85yxvlx4by@7152aef7d5e1
- Change 1 of 1 for this incident

Incident page (full timeline): [GitHub App reports not starting](https://rewindex.com/company/socket/incidents/nj85yxvlx4by.md)
## What changed

**1. Added: Title**

```diff
+ GitHub App reports not starting
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-14 06:16 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-14 06:54 UTC
```

**6. Added: Affected components**

```diff
+ Integrations - Socket for GitHub, Socket for GitHub
```

**7. Added: Update** (investigating) · 2026-03-14 06:16 UTC

```diff
+ We are currently investigating problems with GitHub App reports not starting. Preliminary investigation shows high error rates coming from the upstream GitHub API.
```

**8. Added: Update** (resolved) · 2026-03-14 06:54 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-14 06:16 UTC | Critical incident: GitHub App reports not starting (this change) | outage |

All Socket changes: [timeline](https://rewindex.com/company/socket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9fdf7fd00fee19 · Markdown: https://rewindex.com/change/i9fdf7fd00fee19.md · JSON: https://rewindex.com/api/v1/changes/i9fdf7fd00fee19 · Generated 2026-10-19T03:01:11.088Z