# Confluent: Major incident: Elevated error rates in Azure Germany West Central region

**Summary:** A major Confluent Cloud incident caused elevated errors and intermittent connectivity for some clusters in Azure Germany West Central, associated with an Azure disruption. Issues began approximately 13:00 UTC on 22 Sep 2026; recorded start: 2026-09-22 15:09 UTC. Mitigation: 18:00 UTC; resolved: 2026-09-22 19:58 UTC; tracked duration: 4 h 49 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-22 15:09 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qr82gsy97960](https://stspg.io/qr82gsy97960)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/3cv1mswhkr4n@c6182e15da9a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates in Azure Germany West Central region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-22 15:09 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-22 19:58 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-09-22 15:09 UTC

```diff
+ We are investigating connectivity issues and elevated error rates affecting some Confluent Cloud clusters hosted in Microsoft Azure's Germany West Central region, beginning at approximately 13:00 UTC on 22 Sep 2026. Affected customers may experience degraded availability or intermittent connectivity for clusters in the region. This is associated with an ongoing Microsoft Azure service disruption in that region. We are actively engaged with Microsoft Azure.
```

**8. Added: Update** (monitoring) · 2026-09-22 19:35 UTC

```diff
+ The Azure regional disruption has ended, and Confluent Cloud mitigation was achieved as of 18:00 UTC. Clusters in the Azure's Germany West Central region are now fully operational. We will monitor for residual impact before marking this incident resolved.
```

**9. Added: Update** (resolved) · 2026-09-22 19:58 UTC

```diff
+ This incident has been resolved. Clusters in the Azure's Germany West Central region are now fully operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-22 15:09 UTC | Major incident: Elevated error rates in Azure Germany West Central region (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i9f769e9c3d960d · Markdown: https://rewindex.com/change/i9f769e9c3d960d.md · JSON: https://rewindex.com/api/v1/changes/i9f769e9c3d960d · Generated 2026-10-18T00:38:53.405Z