# Elastic Cloud: Major incident: Delayed Execution For Synthetic Monitors in Europe Germany

**Summary:** Some Synthetics browser monitors in Europe-Germany (GCP europe-west3) had delayed execution results or stopped, affecting Elastic Cloud Hosted and Elastic Cloud Serverless; other regions were unaffected. Elastic Cloud marked the impact major, with start and resolution both at 2026-05-22 04:54 UTC (computed duration: 0 min). _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-22 04:54 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/13n63wtnxp9x](https://stspg.io/13n63wtnxp9x)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/wkk8jfdb0yt0@b9bd111fe2a8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Delayed Execution For Synthetic Monitors in Europe Germany
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-22 04:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-22 04:54 UTC
```

**6. Added: Update** (resolved) · 2026-05-22 04:54 UTC

```diff
+ Synthetics browser monitors running in Europe-Germany region (GCP europe-west3) for some of the users were experiencing delayed executions results and some of them being stopped. The issue affected both Elastic Cloud Hosted and Elastic Cloud Serverless in that region and other regions were not impacted.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-22 04:54 UTC | Major incident: Delayed Execution For Synthetic Monitors in Europe Germany (this change) | degradation |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9f6dbd712b4fd3 · Markdown: https://rewindex.com/change/i9f6dbd712b4fd3.md · JSON: https://rewindex.com/api/v1/changes/i9f6dbd712b4fd3 · Generated 2026-10-18T02:54:51.260Z