# Nebius: Major incident: Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-14 15:00 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/00fj3n86mw04](https://stspg.io/00fj3n86mw04)
- [Company: Nebius](https://rewindex.com/company/nebius.md)
- Versions: before (none: first archived) → after incident\_version:681/kq83h7xllm0k@d83f9b7039b0
- Change 1 of 1 for this incident

Incident page (full timeline): [Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1](https://rewindex.com/company/nebius/incidents/kq83h7xllm0k.md)
## What changed

**1. Added: Title**

```diff
+ Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 15:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-15 15:33 UTC
```

**6. Added: Affected components**

```diff
+ EU-NORTH1 - Managed Service for SkyPilot, Managed Service for SkyPilot
```

**7. Added: Update** (investigating) · 2026-09-14 15:00 UTC

```diff
+ We are investigating an issue affecting Managed Service for SkyPilot in eu-north1. Requests to create or update SkyPilot clusters, as well as start and stop requests, are failing with HTTP 503 errors. Instances that are already running are not affected and continue to operate normally.
```

**8. Added: Update** (monitoring) · 2026-09-15 12:19 UTC

```diff
+ The error rate has dropped to zero. Requests to create, update, start, and stop SkyPilot clusters in eu-north1 are completing successfully again. We are continuing to investigate the root cause and are monitoring the service closely. Instances that were already running have not been affected at any point. We will provide a further update as the investigation progresses.
```

**9. Added: Update** (resolved) · 2026-09-15 15:33 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 15:00 UTC | Major incident: Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 (this change) | major |

All Nebius changes: [timeline](https://rewindex.com/company/nebius/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i9f1fea2c35f629 · Markdown: https://rewindex.com/change/i9f1fea2c35f629.md · JSON: https://rewindex.com/api/v1/changes/i9f1fea2c35f629 · Generated 2026-10-20T00:01:01.302Z