# ChatGPT: Major incident: ChatGPT Work Mode High Error Rates

**Summary:** ChatGPT Work Mode experienced high error rates in a major-impact incident starting at 2026-09-03 00:04 UTC. It lasted 6 min and was resolved at 2026-09-03 00:10 UTC, when all impacted services had fully recovered. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-03 00:04 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.openai.com/incidents/01M1J99EDCYED5GP2W8GZ3N2NA](https://status.openai.com/incidents/01M1J99EDCYED5GP2W8GZ3N2NA)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)
- Versions: before (none: first archived) → after incident\_version:5/01M1J99EDCYED5GP2W8GZ3N2NA@7939898162a6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ ChatGPT Work Mode High Error Rates
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-03 00:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-03 00:10 UTC
```

**6. Added: Update** (investigating) · 2026-09-03 00:04 UTC

```diff
+ ChatGPT Work Mode is experiencing high error rates. We are investigating the issue.
```

**7. Added: Update** (resolved) · 2026-09-03 00:10 UTC

```diff
+ All impacted services have now fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-03 00:04 UTC | Major incident: ChatGPT Work Mode High Error Rates (this change) | outage |

All ChatGPT changes: [timeline](https://rewindex.com/company/chatgpt/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9f073761a44af7 · Markdown: https://rewindex.com/change/i9f073761a44af7.md · JSON: https://rewindex.com/api/v1/changes/i9f073761a44af7 · Generated 2026-10-18T02:29:45.857Z