# FireHydrant: Critical incident: Alert responses are experiencing high latency

> Critical incident: Alert responses are experiencing high latency. Detected 2026-11-04 by Rewindex: what changed on FireHydrant’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i9e48fa35b76451
Last updated: 2026-11-04T09:08:40Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-08-28 21:39 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.firehydrant.com/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced](https://status.firehydrant.com/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)
- Versions: before (none: first archived) → after incident\_version:277/7c89ed2d-91d9-4144-86c3-3cc22f366ced@00426f7a7111
- Change 1 of 1 for this incident

Incident page (full timeline): [Alert responses are experiencing high latency](https://rewindex.com/company/firehydrant/incidents/7c89ed2d-91d9-4144-86c3-3cc22f366ced.md)
## What changed

**1. Added: Title**

```diff
+ Alert responses are experiencing high latency
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-28 21:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-25 21:21 UTC
```

**6. Added: Update** (monitoring) · 2026-09-25 20:36 UTC

```diff
+ We are currently investigating reports to high latency when responding to alerts.
```

**7. Added: Update** (monitoring) · 2026-09-25 20:59 UTC

```diff
+ We have mitigated the underlying issue that was causing high alert latency, we will share more updates as the issue is resolved.
```

**8. Added: Update** (resolved) · 2026-09-25 21:21 UTC

```diff
+ We have resolved the underlying issue causing above average latency.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-28 21:39 UTC | Critical incident: Alert responses are experiencing high latency (this change) | degradation |

All FireHydrant changes: [timeline](https://rewindex.com/company/firehydrant/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Alert responses are experiencing high latency on FireHydrant’s status page, changed 2026-08-28 21:39 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i9e48fa35b76451
- Citation: FireHydrant, “Critical incident: Alert responses are experiencing high latency” (2026-08-28 21:39 UTC). Archived by Rewindex: https://rewindex.com/change/i9e48fa35b76451 (CC BY 4.0).
- Markdown link: `[FireHydrant: Critical incident: Alert responses are experiencing high latency (2026-08-28)](https://rewindex.com/change/i9e48fa35b76451)`


---
Canonical: https://rewindex.com/change/i9e48fa35b76451 · Markdown: https://rewindex.com/change/i9e48fa35b76451.md · JSON: https://rewindex.com/api/v1/changes/i9e48fa35b76451 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:40:44.369Z
