# Dynatrace: Major incident: Login Issue Affecting Managed Clusters on Version 1.348

> Major incident: Login Issue Affecting Managed Clusters on Version 1.348. Detected 2026-10-28 by Rewindex: what changed on Dynatrace’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i9e4684250adc4a
Last updated: 2026-10-28T16:13:53Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-28 16:12 UTC · Detected: 2026-10-28 16:13 UTC
- [Source: https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae21ed84b61a805acedb648](https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae21ed84b61a805acedb648)
- [Company: Dynatrace](https://rewindex.com/company/dynatrace.md)
- Versions: before (none: first archived) → after incident\_version:275/6ae21ed84b61a805acedb648@cb51e7eae333
- Change 1 of 5 for this incident

Incident page (full timeline): [Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/company/dynatrace/incidents/6ae21ed84b61a805acedb648.md)
## What changed

**1. Added: Title**

```diff
+ Login Issue Affecting Managed Clusters on Version 1.348
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-28 16:12 UTC
```

**5. Added: Affected components**

```diff
+ Dynatrace ecosystem services
```

**6. Added: Update** (investigating) · 2026-10-28 16:12 UTC

```diff
+ We are aware of an issue preventing a limited number of Dynatrace Managed customers from logging in to their Managed clusters. This issue is isolated to clusters running version 1.348. Our teams are actively investigating. We will provide our next update within two hours, or sooner as meaningful progress is made. We sincerely apologize for the disruption and appreciate your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-28 16:12 UTC | Major incident: Login Issue Affecting Managed Clusters on Version 1.348 (this change) | outage |
| 2026-10-28 18:24 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rd884fd1b0c309e.md) | Normal progress |
| 2026-10-28 20:53 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rfeabf5b0ed8ac8.md) | Normal progress |
| 2026-10-29 18:23 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rf3819c42c7a934.md) | Normal progress |
| 2026-10-30 12:43 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rc0599f8810409c.md) | Normal progress |

Next: [change](https://rewindex.com/change/rd884fd1b0c309e.md) · All Dynatrace changes: [timeline](https://rewindex.com/company/dynatrace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Login Issue Affecting Managed Clusters on Version 1.348 on Dynatrace’s status page, changed 2026-10-28 16:12 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/i9e4684250adc4a
- Citation: Dynatrace, “Major incident: Login Issue Affecting Managed Clusters on Version 1.348” (2026-10-28 16:12 UTC). Archived by Rewindex: https://rewindex.com/change/i9e4684250adc4a (CC BY 4.0).
- Markdown link: `[Dynatrace: Major incident: Login Issue Affecting Managed Clusters on Version 1.348 (2026-10-28)](https://rewindex.com/change/i9e4684250adc4a)`


---
Canonical: https://rewindex.com/change/i9e4684250adc4a · Markdown: https://rewindex.com/change/i9e4684250adc4a.md · JSON: https://rewindex.com/api/v1/changes/i9e4684250adc4a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:08.613Z