# Backblaze: Critical incident: Unable to login to EWC in production

> Critical incident: Unable to login to EWC in production. Detected 2026-11-05 by Rewindex: what changed on Backblaze’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i9d5db46773bd63
Last updated: 2026-11-05T23:38:51Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-05 23:09 UTC · Detected: 2026-11-05 23:38 UTC
- [Source: https://status.backblaze.com/incidents/160fbfd5-4f8b-466d-a425-eeff4c428712](https://status.backblaze.com/incidents/160fbfd5-4f8b-466d-a425-eeff4c428712)
- [Company: Backblaze](https://rewindex.com/company/backblaze.md)
- Versions: before (none: first archived) → after incident\_version:80/160fbfd5-4f8b-466d-a425-eeff4c428712@02930052892b
- Change 1 of 3 for this incident

Incident page (full timeline): [Unable to login to EWC in production](https://rewindex.com/company/backblaze/incidents/160fbfd5-4f8b-466d-a425-eeff4c428712.md)
## What changed

**1. Added: Title**

```diff
+ Unable to login to EWC in production
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-05 23:09 UTC
```

**5. Added: Update** · 2026-11-05 23:30 UTC

```diff
+ Due to an ongoing service issue, all Organization Services APIs are currently unavailable, affecting Enterprise Web Console logins and bucket creation for organization accounts. Our team is investigating and working to restore service. We will provide updates as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-05 23:09 UTC | Critical incident: Unable to login to EWC in production (this change) | outage |
| 2026-11-06 00:48 UTC | [Incident updated: Unable to login to EWC in production](https://rewindex.com/change/r32da04e0294718.md) | Normal progress |
| 2026-11-06 01:28 UTC | [Incident updated: Unable to login to EWC in production](https://rewindex.com/change/ra10fc3c5e38b73.md) | Normal progress |

Next: [change](https://rewindex.com/change/r32da04e0294718.md) · All Backblaze changes: [timeline](https://rewindex.com/company/backblaze/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Unable to login to EWC in production on Backblaze’s status page, changed 2026-11-05 23:09 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/i9d5db46773bd63
- Citation: Backblaze, “Critical incident: Unable to login to EWC in production” (2026-11-05 23:09 UTC). Archived by Rewindex: https://rewindex.com/change/i9d5db46773bd63 (CC BY 4.0).
- Markdown link: `[Backblaze: Critical incident: Unable to login to EWC in production (2026-11-05)](https://rewindex.com/change/i9d5db46773bd63)`


---
Canonical: https://rewindex.com/change/i9d5db46773bd63 · Markdown: https://rewindex.com/change/i9d5db46773bd63.md · JSON: https://rewindex.com/api/v1/changes/i9d5db46773bd63 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-06T17:01:23.423Z