# Grammarly: Critical incident: The Grammarly Editor is not working as expected

**Summary:** A critical Grammarly Editor interruption made the editor slow or unresponsive and caused connection trouble for some users. It started at 2026-03-27 18:14 UTC and was resolved at 2026-03-27 18:31 UTC, lasting 17 min; Grammarly reported implementing a fix at 03-27 18:26 UTC but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-27 18:14 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/d4mxy0wktyyq](https://stspg.io/d4mxy0wktyyq)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/gbqvy822h760@3970806dd843
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ The Grammarly Editor is not working as expected
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-27 18:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-27 18:31 UTC
```

**6. Added: Affected components**

```diff
+ Grammarly Editor
```

**7. Added: Update** (investigating) · 2026-03-27 18:14 UTC

```diff
+ We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
```

**8. Added: Update** (monitoring) · 2026-03-27 18:26 UTC

```diff
+ A fix has been implemented, and we're monitoring the results.
```

**9. Added: Update** (resolved) · 2026-03-27 18:31 UTC

```diff
+ This issue has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-27 18:14 UTC | Critical incident: The Grammarly Editor is not working as expected (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9cb907eb1d83e1 · Markdown: https://rewindex.com/change/i9cb907eb1d83e1.md · JSON: https://rewindex.com/api/v1/changes/i9cb907eb1d83e1 · Generated 2026-10-18T03:32:19.781Z