# Make: Major incident: Scenarios execution degraded - eu2.make.com

**Summary:** Make reported a major degradation on eu2.make.com that could affect scenario executions and credits, starting 2026-05-13 10:49 UTC and resolved at 2026-05-13 18:08 UTC, lasting 7 h 18 min. The vendor identified the cause of zone overload and applied mitigations, reporting the zone operational again at 14:10 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-13 10:49 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wjf1bplxc11w](https://stspg.io/wjf1bplxc11w)
- [Company: Make](https://rewindex.com/company/make.md)
- Versions: before (none: first archived) → after incident\_version:59/4h0z79c379w2@e74fc2325c05
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Scenarios execution degraded - eu2.make.com
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-13 10:49 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-13 18:08 UTC
```

**6. Added: Affected components**

```diff
+ eu2.make.com, Scenario Executions - eu2.make.com, Website - eu2.make.com
```

**7. Added: Update** (investigating) · 2026-05-13 10:49 UTC

```diff
+ We are currently investigating an issue in the zone eu2.make.com which can affect scenario executions and credits.  We will provide more updates within the next hour.
```

**8. Added: Update** (investigating) · 2026-05-13 12:15 UTC

```diff
+ Our engineers are continuing to investigate this issue with highest priority. We will provide a further update within the next hour.
```

**9. Added: Update** (investigating) · 2026-05-13 12:15 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (monitoring) · 2026-05-13 14:10 UTC

```diff
+ Our team has identified the cause of the zone overload and applied mitigations. eu2.make.com is operational again and we are monitoring the systems
```

**11. Added: Update** (resolved) · 2026-05-13 18:08 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-13 10:49 UTC | Major incident: Scenarios execution degraded - eu2.make.com (this change) | degradation |

All Make changes: [timeline](https://rewindex.com/company/make/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i9c8ae88f3bf055 · Markdown: https://rewindex.com/change/i9c8ae88f3bf055.md · JSON: https://rewindex.com/api/v1/changes/i9c8ae88f3bf055 · Generated 2026-10-18T02:31:32.946Z