# Elastic Cloud: Major incident: Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region

**Summary:** Elastic Cloud reported a major ingestion outage affecting Managed OTLP (mOTLP) and Managed Intake Service (.amp) endpoints in Azure Australia East. It started at 2026-06-16 22:54 UTC and was resolved at 2026-06-17 00:59 UTC, lasting 2 h 4 min; upstream providers were working to resolve it, but no specific cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-16 22:54 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/n1m433brpkyd](https://stspg.io/n1m433brpkyd)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/7njpqljbf05v@5bc3dbed8f7d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-16 22:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-17 00:59 UTC
```

**6. Added: Affected components**

```diff
+ Azure - New South Wales (azure-australiaeast) - Managed Intake Service Availability
```

**7. Added: Update** (identified) · 2026-06-16 22:54 UTC

```diff
+ We are currently experiencing an issue impacting the ability to ingest data into mOTLP and .amp endpoints in the Azure Australia East region.  The upstream providers are aware and working to resolve the issue.  We will provide an update when the status changes or within an hour, whichever comes first.
```

**8. Added: Update** (identified) · 2026-06-17 00:02 UTC

```diff
+ This incident is ongoing.  The upstream providers are aware and working to resolve the issue.  We will provide an update when the status changes or within an hour, whichever comes first.
```

**9. Added: Update** (resolved) · 2026-06-17 00:59 UTC

```diff
+ This issue is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-16 22:54 UTC | Major incident: Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region (this change) | outage |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9b34e0fa38cae0 · Markdown: https://rewindex.com/change/i9b34e0fa38cae0.md · JSON: https://rewindex.com/api/v1/changes/i9b34e0fa38cae0 · Generated 2026-10-18T02:55:15.903Z