# Postman: Major incident: Failures in Importing Collections and APIs in a workspace

**Summary:** Postman reported a major outage affecting collection and API imports in workspaces, including collection import flows and API Builder, on its browser and desktop platforms, with US components listed. It started at 2024-12-17 10:38 UTC and was resolved at 2024-12-17 12:13 UTC, lasting 1 h 35 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-12-17 10:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jx9fr85qv9h0](https://stspg.io/jx9fr85qv9h0)
- [Company: Postman](https://rewindex.com/company/postman.md)
- Versions: before (none: first archived) → after incident\_version:199/fnzc2bpy9jm1@491a6a435171
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Failures in Importing Collections and APIs in a workspace
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-12-17 10:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-12-17 12:13 UTC
```

**6. Added: Affected components**

```diff
+ Postman Platform on Browser, Postman Platform on Desktop, US - Postman Platform on Browser, US - Postman Platform on Desktop
```

**7. Added: Update** (investigating) · 2024-12-17 10:38 UTC

```diff
+ We are currently investigating the issue.
```

**8. Added: Update** (investigating) · 2024-12-17 12:00 UTC

```diff
+ We are continuing to investigating the issue. Import collections related flow and API Builder still remains impacted.
```

**9. Added: Update** (resolved) · 2024-12-17 12:13 UTC

```diff
+ The incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-12-17 10:38 UTC | Major incident: Failures in Importing Collections and APIs in a workspace (this change) | outage |

All Postman changes: [timeline](https://rewindex.com/company/postman/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i999d5a5f006bec · Markdown: https://rewindex.com/change/i999d5a5f006bec.md · JSON: https://rewindex.com/api/v1/changes/i999d5a5f006bec · Generated 2026-10-18T02:55:04.128Z