# Baseten: Major incident: Elevated inference 500s for a subset of models deployed in 1 US-East cluster

**Summary:** Baseten reported a major Dedicated Inference outage with elevated inference 500s affecting a subset of models in 1 US-East cluster. It started at 2026-09-24 07:23 UTC and was resolved at 2026-09-24 08:06 UTC, lasting 42 min; a fix was implemented at 07:48 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-24 07:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/l4t4ggz466gx](https://stspg.io/l4t4ggz466gx)
- [Company: Baseten](https://rewindex.com/company/baseten.md)
- Versions: before (none: first archived) → after incident\_version:3/48qpxdqzvmd2@d2a915ada29a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated inference 500s for a subset of models deployed in 1 US-East cluster
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-24 07:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-24 08:06 UTC
```

**6. Added: Affected components**

```diff
+ Dedicated Inference
```

**7. Added: Update** (identified) · 2026-09-24 07:23 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**8. Added: Update** (monitoring) · 2026-09-24 07:48 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (monitoring) · 2026-09-24 08:05 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**10. Added: Update** (resolved) · 2026-09-24 08:06 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-24 07:23 UTC | Major incident: Elevated inference 500s for a subset of models deployed in 1 US-East cluster (this change) | outage |

All Baseten changes: [timeline](https://rewindex.com/company/baseten/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i9879f3f58700fa · Markdown: https://rewindex.com/change/i9879f3f58700fa.md · JSON: https://rewindex.com/api/v1/changes/i9879f3f58700fa · Generated 2026-10-18T02:28:32.735Z