# Elastic Cloud: Major incident: Customers may see delays with creating Azure serverless projects

**Summary:** Elastic Cloud reported a major incident causing delays creating Azure serverless projects and possible temporary unavailability of existing Azure projects. It started at 2026-06-04 01:51 UTC and was resolved at 2026-06-04 09:20 UTC, lasting 7 h 28 min; recovery began during monitoring, but no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-04 01:51 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9l5qt2hrfpb7](https://stspg.io/9l5qt2hrfpb7)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/trgxczx5qx9m@5ae0fe7c5094
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Customers may see delays with creating Azure serverless projects
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-04 01:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-04 09:20 UTC
```

**6. Added: Update** (investigating) · 2026-06-04 01:51 UTC

```diff
+ Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are currently investigating the issue.
```

**7. Added: Update** (monitoring) · 2026-06-04 03:44 UTC

```diff
+ Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. Recovery has started and we will provide further updates as we progress.
```

**8. Added: Update** (monitoring) · 2026-06-04 06:21 UTC

```diff
+ Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are seeing increased recovery across as we monitor the situation. Services are being restored. Monitoring is continuing, and we will provide further updates as we progress.
```

**9. Added: Update** (resolved) · 2026-06-04 09:20 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-04 01:51 UTC | Major incident: Customers may see delays with creating Azure serverless projects (this change) | outage |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i97e8262063c98f · Markdown: https://rewindex.com/change/i97e8262063c98f.md · JSON: https://rewindex.com/api/v1/changes/i97e8262063c98f · Generated 2026-10-18T02:55:39.424Z