# GitLab: Major incident: Apdex SLO violation for inference_anthropic in asia-northeast1

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-02-20 04:26 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6997e261ef8db205f7fb9ea2](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6997e261ef8db205f7fb9ea2)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6997e261ef8db205f7fb9ea2@c749e8fd6e77
- Change 1 of 1 for this incident

Incident page (full timeline): [Apdex SLO violation for inference\_anthropic in asia-northeast1](https://rewindex.com/company/gitlab/incidents/6997e261ef8db205f7fb9ea2.md)
## What changed

**1. Added: Title**

```diff
+ Apdex SLO violation for inference_anthropic in asia-northeast1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-20 04:26 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-20 06:38 UTC
```

**6. Added: Affected components**

```diff
+ GitLab Duo
```

**7. Added: Update** (identified) · 2026-02-20 04:26 UTC

```diff
+ We are experiencing some Anthropic service disruption in the asia-northeast1 region. We are currently investigating to identify the cause.
```

**8. Added: Update** (monitoring) · 2026-02-20 05:34 UTC

```diff
+ The Anthropic service in asia-northeast1 experienced partial disruption between 00:15 and 04:50 UTC, impacting the Duo Agentic Platform (DAP). The service has been stable now for the past 20 minutes and we are monitoring the situation for the next hour before resolving the incident.
```

**9. Added: Update** (resolved) · 2026-02-20 06:38 UTC

```diff
+ The service has been stable for the past 90 minutes. The issue has been resolved. https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21340
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-20 04:26 UTC | Major incident: Apdex SLO violation for inference\_anthropic in asia-northeast1 (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i976c4ce1b9e41b · Markdown: https://rewindex.com/change/i976c4ce1b9e41b.md · JSON: https://rewindex.com/api/v1/changes/i976c4ce1b9e41b · Generated 2026-10-18T10:23:42.577Z