# FusionAuth: Critical incident: Investigating outage affecting multiple regions

**Summary:** _summary pending_
## Part of an outage event

- [AWS outage, Jul 16, 2026: 27 vendors, 29 incidents](https://rewindex.com/events/2026-07-16-aws)
- This incident blames AWS as the cause. (hop 1, posted −14 min vs AWS’s own post)
- Evidence: “…Investigating outage affecting multiple regions The AWS issue is still ongoing, but we have restored traffic by modifying our routing to avoid the impacted AWS services. All FusionAuth services should…”

```mermaid
flowchart LR
  root["AWS<br/>posted 08:44 UTC"]:::root
  before["Posted before AWS did<br/>2 vendors, 1 blamed AWS<br/>FusionAuth, Upstash"]:::blames
  root --> before
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Coda, Grammarly"]:::blames
  root --> h1
  p0["Anthropic<br/>posted −5 min, did not name AWS"]:::timing
  root -.-> p0
  k0["GitHub, GitHub Copilot<br/>+12 h 21 min"]:::hop2
  p0 -->|"blamed Anthropic"| k0
  me["FusionAuth (this incident)<br/>posted −14 min"]:::me
  before --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-07-16 08:29 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/13086fl19hll](https://stspg.io/13086fl19hll)
- [Company: FusionAuth](https://rewindex.com/company/fusionauth.md)
- Versions: before (none: first archived) → after incident\_version:735/7v148g0r2t53@094500b5d6fb
- Change 1 of 1 for this incident

Incident page (full timeline): [Investigating outage affecting multiple regions](https://rewindex.com/company/fusionauth/incidents/7v148g0r2t53.md)
## What changed

**1. Added: Title**

```diff
+ Investigating outage affecting multiple regions
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-16 08:29 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-16 09:55 UTC
```

**6. Added: Affected components**

```diff
+ FusionAuth Cloud
```

**7. Added: Update** (investigating) · 2026-07-16 08:29 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2026-07-16 08:59 UTC

```diff
+ There is a major operational issue with our cloud provider (AWS). We are looking into workarounds.
```

**9. Added: Update** (resolved) · 2026-07-16 09:55 UTC

```diff
+ The AWS issue is still ongoing, but we have restored traffic by modifying our routing to avoid the impacted AWS services. All FusionAuth services should be operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-16 08:29 UTC | Critical incident: Investigating outage affecting multiple regions (this change) | critical |

All FusionAuth changes: [timeline](https://rewindex.com/company/fusionauth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i971f4ad2f48bf9 · Markdown: https://rewindex.com/change/i971f4ad2f48bf9.md · JSON: https://rewindex.com/api/v1/changes/i971f4ad2f48bf9 · Generated 2026-10-20T00:48:42.670Z