# Confluent: Major incident: Missing Metrics on Confluent Cloud

**Summary:** Confluent reported a major degradation: Cloud Metrics were delayed from 00:33 to 02:15 UTC on Sep 27, potentially leaving recent-metrics queries incomplete or empty. Marked resolved, its timestamps conflict: start 2026-09-27 17:17 UTC, resolution 2026-09-27 02:00 UTC, and update-stated resolution 02:15 UTC; computed duration is unknown. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-27 17:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/s4ml695z46vf](https://stspg.io/s4ml695z46vf)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/zdwzf7q8bvdl@52cb693036d5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Missing Metrics on Confluent Cloud
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-27 17:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-27 02:00 UTC
```

**6. Added: Update** (resolved) · 2026-09-27 02:00 UTC

```diff
+ Confluent Cloud Metrics were delayed from 00:33 to 02:15 UTC on Sep 27. Queries for recent metrics during this time duration may return incomplete or no data. This incident has been resolved as of 02:15 UTC.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-27 17:17 UTC | Major incident: Missing Metrics on Confluent Cloud (this change) | degradation |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i96f415fea72361 · Markdown: https://rewindex.com/change/i96f415fea72361.md · JSON: https://rewindex.com/api/v1/changes/i96f415fea72361 · Generated 2026-10-18T01:30:41.850Z