# Elastic Cloud: Major incident: Missing Metrics in Cloud Console - Azure Southeast Asia

**Summary:** Some users experienced missing metrics visualizations in the Elastic Cloud console for deployments in Azure Southeast Asia due to disrupted metric data ingestion. Elastic rated the impact major and reported the situation stabilized; the incident started and was resolved at 2026-05-26 21:35 UTC, with a recorded duration of 0 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-26 21:35 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/125b91v22z26](https://stspg.io/125b91v22z26)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/q53r3k5h19gt@65066f043120
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Missing Metrics in Cloud Console - Azure Southeast Asia
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-26 21:35 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-26 21:35 UTC
```

**6. Added: Update** (resolved) · 2026-05-26 21:35 UTC

```diff
+ Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabilized the situation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-26 21:35 UTC | Major incident: Missing Metrics in Cloud Console - Azure Southeast Asia (this change) | outage |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i95eb4b4143fa68 · Markdown: https://rewindex.com/change/i95eb4b4143fa68.md · JSON: https://rewindex.com/api/v1/changes/i95eb4b4143fa68 · Generated 2026-10-18T02:54:39.260Z