# FusionAuth: Major incident: Traffic routing issues in eu-central-1 (Frankfurt)

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-10-28 16:08 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/ww09gl5rrjm2](https://stspg.io/ww09gl5rrjm2)
- [Company: FusionAuth](https://rewindex.com/company/fusionauth.md)
- Versions: before (none: first archived) → after incident\_version:735/7mddnjydcxmp@8b2e7441009a
- Change 1 of 1 for this incident

Incident page (full timeline): [Traffic routing issues in eu-central-1 (Frankfurt)](https://rewindex.com/company/fusionauth/incidents/7mddnjydcxmp.md)
## What changed

**1. Added: Title**

```diff
+ Traffic routing issues in eu-central-1 (Frankfurt)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-28 16:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-29 05:42 UTC
```

**6. Added: Affected components**

```diff
+ FusionAuth Cloud
```

**7. Added: Update** (investigating) · 2025-10-28 16:08 UTC

```diff
+ We are currently investigating the issue
```

**8. Added: Update** (identified) · 2025-10-28 16:16 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2025-10-28 16:43 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (monitoring) · 2025-10-28 21:00 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2025-10-29 05:42 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-28 16:08 UTC | Major incident: Traffic routing issues in eu-central-1 (Frankfurt) (this change) | major |

All FusionAuth changes: [timeline](https://rewindex.com/company/fusionauth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i956bdbac725f9e · Markdown: https://rewindex.com/change/i956bdbac725f9e.md · JSON: https://rewindex.com/api/v1/changes/i956bdbac725f9e · Generated 2026-10-20T00:01:01.392Z