# Mailjet: Critical incident: Login Issues with Mailjet Application

**Summary:** _summary pending_
## Part of an outage event

- [Mailgun outage, Jun 9, 2022: 10 vendors, 10 incidents](https://rewindex.com/events/2022-06-09-mailgun)
- This incident started in the same window without naming Mailgun (timing only, not evidence of a link). (timing only, posted +5 min vs Mailgun’s own post)

```mermaid
flowchart LR
  root["Mailgun<br/>posted 12:25 UTC"]:::root
  h1["Within an hour<br/>2 vendors, 2 blamed Mailgun<br/>Gorgias, Greenhouse"]:::blames
  root --> h1
  me["Mailjet (this incident)<br/>posted +5 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: critical (vendor)
- Changed: 2022-06-09 12:30 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/bjx1750r3fs4](https://stspg.io/bjx1750r3fs4)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)
- Versions: before (none: first archived) → after incident\_version:744/dprqqtl850ny@8a0b4fbc7014
- Change 1 of 1 for this incident

Incident page (full timeline): [Login Issues with Mailjet Application](https://rewindex.com/company/mailjet/incidents/dprqqtl850ny.md)
## What changed

**1. Added: Title**

```diff
+ Login Issues with Mailjet Application
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-06-09 12:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-06-09 14:48 UTC
```

**6. Added: Affected components**

```diff
+ Mailjet App
```

**7. Added: Update** (investigating) · 2022-06-09 12:30 UTC

```diff
+ We are currently experiencing issues with login to the Mailjet platform
```

**8. Added: Update** (identified) · 2022-06-09 12:30 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2022-06-09 13:22 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (monitoring) · 2022-06-09 14:19 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2022-06-09 14:48 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-06-09 12:30 UTC | Critical incident: Login Issues with Mailjet Application (this change) | critical |

All Mailjet changes: [timeline](https://rewindex.com/company/mailjet/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9456535b37eaeb · Markdown: https://rewindex.com/change/i9456535b37eaeb.md · JSON: https://rewindex.com/api/v1/changes/i9456535b37eaeb · Generated 2026-10-20T00:00:39.117Z