# Bandwidth: Major incident: Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon

> Bandwidth reported a major degradation delaying outbound 10DLC MMS delivery to T-Mobile and Verizon on MMS Messaging - MM4, starting 2026-10-31 23:37 UTC. The vendor identified an off-network incident and was working with the industry provider to restore delivery; it was still open when archived, wi

Canonical: https://rewindex.com/change/i92e8e5511c6eea
Last updated: 2026-10-31T23:43:42Z

**Summary:** Bandwidth reported a major degradation delaying outbound 10DLC MMS delivery to T-Mobile and Verizon on MMS Messaging - MM4, starting 2026-10-31 23:37 UTC. The vendor identified an off-network incident and was working with the industry provider to restore delivery; it was still open when archived, with 0 min elapsed at the last update. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-31 23:37 UTC · Detected: 2026-10-31 23:43 UTC
- [Source: https://status.bandwidth.com/incidents/3r6yvhy52tpf](https://status.bandwidth.com/incidents/3r6yvhy52tpf)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before (none: first archived) → after incident\_version:690/3r6yvhy52tpf@92abf19b276c
- Change 1 of 2 for this incident

Incident page (full timeline): [Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon](https://rewindex.com/company/bandwidth/incidents/3r6yvhy52tpf.md)
## What changed

**1. Added: Title**

```diff
+ Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-10-31 23:37 UTC
```

**5. Added: Affected components**

```diff
+ MMS Messaging - MM4
```

**6. Added: Update** (identified) · 2026-10-31 23:37 UTC

```diff
+ Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-31 23:37 UTC | Major incident: Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon (this change) | degradation |
| 2026-11-01 02:23 UTC | [Incident updated: Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon](https://rewindex.com/change/re50242cf9f7e9f.md) | Normal progress |

Next: [change](https://rewindex.com/change/re50242cf9f7e9f.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i92e8e5511c6eea · Markdown: https://rewindex.com/change/i92e8e5511c6eea.md · JSON: https://rewindex.com/api/v1/changes/i92e8e5511c6eea · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-01T11:38:59.250Z