# SingleStore: Critical incident: Singlestore Portal Down

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-05-08 03:21 UTC · Detected: 2026-10-18 05:07 UTC
- [Source: https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/69fd56a644970a0506e59f59](https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/69fd56a644970a0506e59f59)
- [Company: SingleStore](https://rewindex.com/company/singlestore.md)
- Versions: before (none: first archived) → after incident\_version:163/69fd56a644970a0506e59f59@cf8c0b83e930
- Change 1 of 1 for this incident

Incident page (full timeline): [Singlestore Portal Down](https://rewindex.com/company/singlestore/incidents/69fd56a644970a0506e59f59.md)
## What changed

**1. Added: Title**

```diff
+ Singlestore Portal Down
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-08 03:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-14 14:57 UTC
```

**6. Added: Affected components**

```diff
+ Cluster Management
```

**7. Added: Update** (investigating) · 2026-05-08 03:21 UTC

```diff
+ We are aware that the portal is down and currently investigating.
```

**8. Added: Update** (identified) · 2026-05-08 04:20 UTC

```diff
+ We have figured out the issue and currently working on mitigating it.
```

**9. Added: Update** (monitoring) · 2026-05-08 05:23 UTC

```diff
+ The issue has been mitigated and we are currently monitoring.
```

**10. Added: Update** (resolved) · 2026-05-14 14:57 UTC

```diff
+ Incident resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-08 03:21 UTC | Critical incident: Singlestore Portal Down (this change) | critical |

All SingleStore changes: [timeline](https://rewindex.com/company/singlestore/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i92e1c03c0a90d8 · Markdown: https://rewindex.com/change/i92e1c03c0a90d8.md · JSON: https://rewindex.com/api/v1/changes/i92e1c03c0a90d8 · Generated 2026-10-18T10:23:45.065Z