# Braintrust: Major incident: Gateway 5XXs

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-03 19:52 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://status.braintrust.dev/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM](https://status.braintrust.dev/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM)
- [Company: Braintrust](https://rewindex.com/company/braintrust.md)
- Versions: before (none: first archived) → after incident\_version:672/01KZ4JXXZ535GBFN2PC70ZZMVM@22a089dd7599
- Change 1 of 1 for this incident

Incident page (full timeline): [Gateway 5XXs](https://rewindex.com/company/braintrust/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM.md)
## What changed

**1. Added: Title**

```diff
+ Gateway 5XXs
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-03 19:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-03 20:19 UTC
```

**6. Added: Update** (identified) · 2026-08-03 19:52 UTC

```diff
+ We identified an issue causing 5XXs introduced by a recent Gateway deployment and are currently rolling it back.
```

**7. Added: Update** (monitoring) · 2026-08-03 20:06 UTC

```diff
+ The issue has been resolved. We are monitoring the service to confirm normal operation.
```

**8. Added: Update** (resolved) · 2026-08-03 20:19 UTC

```diff
+ The issue has been resolved and service has remained stable following the rollback. We will continue to monitor internally, but this incident is now considered resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-03 19:52 UTC | Major incident: Gateway 5XXs (this change) | major |

All Braintrust changes: [timeline](https://rewindex.com/company/braintrust/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i91a1dd65908a2c · Markdown: https://rewindex.com/change/i91a1dd65908a2c.md · JSON: https://rewindex.com/api/v1/changes/i91a1dd65908a2c · Generated 2026-10-20T00:01:01.934Z