# Speechmatics: Critical incident: portal.speechmatics.com - Outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-05-15 10:39 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/lktjbkz62c00](https://stspg.io/lktjbkz62c00)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)
- Versions: before (none: first archived) → after incident\_version:722/fyklvgs782rp@4014be56ccbf
- Change 1 of 1 for this incident

Incident page (full timeline): [portal.speechmatics.com - Outage](https://rewindex.com/company/speechmatics/incidents/fyklvgs782rp.md)
## What changed

**1. Added: Title**

```diff
+ portal.speechmatics.com - Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-15 10:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-15 12:02 UTC
```

**6. Added: Affected components**

```diff
+ Portal (portal.speechmatics.com)
```

**7. Added: Update** (identified) · 2026-05-15 10:39 UTC

```diff
+ We have identified an issue which has caused an outage of portal.speechmatics.com. A fix is actively being deployed.
```

**8. Added: Update** (resolved) · 2026-05-15 12:02 UTC

```diff
+ Portal access has been restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-15 10:39 UTC | Critical incident: portal.speechmatics.com - Outage (this change) | critical |

All Speechmatics changes: [timeline](https://rewindex.com/company/speechmatics/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8fdd62d4e90bfa · Markdown: https://rewindex.com/change/i8fdd62d4e90bfa.md · JSON: https://rewindex.com/api/v1/changes/i8fdd62d4e90bfa · Generated 2026-10-19T21:43:15.805Z