# imgix: Major incident: Assets not displaying in Asset Manager

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2024-05-09 05:13 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/hjt6yvbdtcs7](https://stspg.io/hjt6yvbdtcs7)
- [Company: imgix](https://rewindex.com/company/imgix.md)
- Versions: before (none: first archived) → after incident\_version:760/jhfxzjtnt0xp@9696d232b05f
- Change 1 of 1 for this incident

Incident page (full timeline): [Assets not displaying in Asset Manager](https://rewindex.com/company/imgix/incidents/jhfxzjtnt0xp.md)
## What changed

**1. Added: Title**

```diff
+ Assets not displaying in Asset Manager
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-05-09 05:13 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-05-09 15:44 UTC
```

**6. Added: Affected components**

```diff
+ Web Administration Tools
```

**7. Added: Update** (identified) · 2024-05-09 05:13 UTC

```diff
+ We have identified an issue that is causing assets to not display in the Asset Manager within the imgix dashboard. A fix has been deployed which is gradually restoring the Asset Manager.  We expect all assets to be visible again in the Asset Manager within a few hours.  The imgix Rendering API is not affected.
```

**8. Added: Update** (resolved) · 2024-05-09 15:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-05-09 05:13 UTC | Major incident: Assets not displaying in Asset Manager (this change) | major |

All imgix changes: [timeline](https://rewindex.com/company/imgix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8f90a976262263 · Markdown: https://rewindex.com/change/i8f90a976262263.md · JSON: https://rewindex.com/api/v1/changes/i8f90a976262263 · Generated 2026-10-20T00:01:04.618Z