# crates.io: Major incident: Failing requests and timeouts

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2023-10-18 19:03 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/k36nrbb7rbbs](https://stspg.io/k36nrbb7rbbs)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)
- Versions: before (none: first archived) → after incident\_version:706/fsrmr4bk8trw@3d2220d15d8f
- Change 1 of 1 for this incident

Incident page (full timeline): [Failing requests and timeouts](https://rewindex.com/company/crates-io/incidents/fsrmr4bk8trw.md)
## What changed

**1. Added: Title**

```diff
+ Failing requests and timeouts
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-10-18 19:03 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-10-19 06:45 UTC
```

**6. Added: Affected components**

```diff
+ crates.io
```

**7. Added: Update** (investigating) · 2023-10-18 19:03 UTC

```diff
+ We have been seeing an elevated level of failing requests due to response timeouts over the past couple of minutes. This appears to be caused by a significantly increased level of traffic towards our API servers. We are investigating the root cause and will enable appropriate mitigations if it becomes necessary.
```

**8. Added: Update** (monitoring) · 2023-10-18 19:06 UTC

```diff
+ The traffic levels have returned to regular levels at this point. We will continue to monitor the situation.
```

**9. Added: Update** (resolved) · 2023-10-19 06:45 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-10-18 19:03 UTC | Major incident: Failing requests and timeouts (this change) | major |

All crates.io changes: [timeline](https://rewindex.com/company/crates-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8d5622032eaeb8 · Markdown: https://rewindex.com/change/i8d5622032eaeb8.md · JSON: https://rewindex.com/api/v1/changes/i8d5622032eaeb8 · Generated 2026-10-20T00:48:37.279Z