# Okta: Major incident: Service Disruption - Timeouts and Login Failures

> Major incident: Service Disruption - Timeouts and Login Failures. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i8d4f75ed784394
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-24 10:55 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9CWR0000002DpC2AU](https://status.okta.com/#incident/a9CWR0000002DpC2AU)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-11070@d5c1c31c0100
- Change 1 of 1 for this incident

Incident page (full timeline): [Service Disruption - Timeouts and Login Failures](https://rewindex.com/company/okta/incidents/I-11070.md)
## What changed

**1. Added: Title**

```diff
+ Service Disruption - Timeouts and Login Failures
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-24 10:55 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-24 00:00 UTC
```

**6. Added: Affected components**

```diff
+ Cell okta.com:12, Cell okta.com:14, Cell okta.com:7, Cell oktapreview.com:3, Core Platform / Third Party
```

**7. Added: Update** (resolved) · 2026-08-28 17:34 UTC

```diff
+ At 3:55 AM PT on July 24th, 2026, the Okta Engineering team became aware of a a third-party incident occurred and affecting customers on OK7/OK14/OK12/OP3 cells of the environment. During this time customers on the impacted cell may experience timeout and not able to login. The issue was resolved at 4:25 AM PT and  Okta continues to monitor as our monitoring shows a recovery to normal conditions.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-24 10:55 UTC | Major incident: Service Disruption - Timeouts and Login Failures (this change) | outage |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Service Disruption - Timeouts and Login Failures on Okta’s status page, changed 2026-07-24 10:55 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i8d4f75ed784394
- Citation: Okta, “Major incident: Service Disruption - Timeouts and Login Failures” (2026-07-24 10:55 UTC). Archived by Rewindex: https://rewindex.com/change/i8d4f75ed784394 (CC BY 4.0).
- Markdown link: `[Okta: Major incident: Service Disruption - Timeouts and Login Failures (2026-07-24)](https://rewindex.com/change/i8d4f75ed784394)`


---
Canonical: https://rewindex.com/change/i8d4f75ed784394 · Markdown: https://rewindex.com/change/i8d4f75ed784394.md · JSON: https://rewindex.com/api/v1/changes/i8d4f75ed784394 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:09:48.466Z