# Bandwidth: Major incident: Outbound 10DLC MMS Delivery Incident

> Major incident: Outbound 10DLC MMS Delivery Incident. Detected 2026-11-03 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i8c744b49bcea1c
Last updated: 2026-11-03T14:43:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-03 14:38 UTC · Detected: 2026-11-03 14:43 UTC
- [Source: https://status.bandwidth.com/incidents/xcrtr7lz6kpt](https://status.bandwidth.com/incidents/xcrtr7lz6kpt)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before (none: first archived) → after incident\_version:690/xcrtr7lz6kpt@b6c70d8d03b8
- Change 1 of 3 for this incident

Incident page (full timeline): [Outbound 10DLC MMS Delivery Incident](https://rewindex.com/company/bandwidth/incidents/xcrtr7lz6kpt.md)
## What changed

**1. Added: Title**

```diff
+ Outbound 10DLC MMS Delivery Incident
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-03 14:38 UTC
```

**5. Added: Affected components**

```diff
+ MMS Messaging - MM4
```

**6. Added: Update** (investigating) · 2026-11-03 14:38 UTC

```diff
+ Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 14:38 UTC | Major incident: Outbound 10DLC MMS Delivery Incident (this change) | major |
| 2026-11-03 15:23 UTC | [Incident silently edited: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/r0c403376e0e948.md) |  |
| 2026-11-03 15:33 UTC | [Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/r0da85e34b71e49.md) |  |

Next: [change](https://rewindex.com/change/r0c403376e0e948.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8c744b49bcea1c · Markdown: https://rewindex.com/change/i8c744b49bcea1c.md · JSON: https://rewindex.com/api/v1/changes/i8c744b49bcea1c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T18:58:37.820Z