# Grafana Cloud: Critical incident: Frontend Observability Outage in prod-eu-west-2

> Critical incident: Frontend Observability Outage in prod-eu-west-2. Detected 2026-10-27 by Rewindex: what changed on Grafana Cloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i8c69697499807b
Last updated: 2026-10-27T16:04:05Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-27 15:56 UTC · Detected: 2026-10-27 16:04 UTC
- [Source: https://status.grafana.com/incidents/2b57xck2b1xf](https://status.grafana.com/incidents/2b57xck2b1xf)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before (none: first archived) → after incident\_version:278/2b57xck2b1xf@54802cc46c35
- Change 1 of 2 for this incident

Incident page (full timeline): [Frontend Observability Outage in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/2b57xck2b1xf.md)
## What changed

**1. Added: Title**

```diff
+ Frontend Observability Outage in prod-eu-west-2
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-27 15:56 UTC
```

**5. Added: Affected components**

```diff
+ AWS Germany - prod-eu-west-2, Frontend Observability - AWS Germany - prod-eu-west-2
```

**6. Added: Update** (investigating) · 2026-10-27 15:56 UTC

```diff
+ We are currently investigating an issue impacting Frontend Observability since 15:20 UTC. We will provide another update as soon as we have more to share.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 15:56 UTC | Critical incident: Frontend Observability Outage in prod-eu-west-2 (this change) | outage |
| 2026-10-27 16:33 UTC | [Incident updated: Frontend Observability Outage in prod-eu-west-2](https://rewindex.com/change/r6a58a9b78c4321.md) | Normal progress |

Next: [change](https://rewindex.com/change/r6a58a9b78c4321.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Frontend Observability Outage in prod-eu-west-2 on Grafana Cloud’s status page, changed 2026-10-27 15:56 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i8c69697499807b
- Citation: Grafana Cloud, “Critical incident: Frontend Observability Outage in prod-eu-west-2” (2026-10-27 15:56 UTC). Archived by Rewindex: https://rewindex.com/change/i8c69697499807b (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Critical incident: Frontend Observability Outage in prod-eu-west-2 (2026-10-27)](https://rewindex.com/change/i8c69697499807b)`


---
Canonical: https://rewindex.com/change/i8c69697499807b · Markdown: https://rewindex.com/change/i8c69697499807b.md · JSON: https://rewindex.com/api/v1/changes/i8c69697499807b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:16:35.388Z