# GitLab: Critical incident: Intermittent HTTP 50X errors when attempting to access to GitLab.com

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-04 06:18 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69a7ceb3e63f5f0588aae6a1](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69a7ceb3e63f5f0588aae6a1)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/69a7ceb3e63f5f0588aae6a1@45ea54c47a24
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent HTTP 50X errors when attempting to access to GitLab.com](https://rewindex.com/company/gitlab/incidents/69a7ceb3e63f5f0588aae6a1.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent HTTP 50X errors when attempting to access to GitLab.com
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-04 06:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-04 09:01 UTC
```

**6. Added: Affected components**

```diff
+ Website
```

**7. Added: Update** (investigating) · 2026-03-04 06:18 UTC

```diff
+ Users are intermittently seeing HTTP 50X errors when attempting to access to GitLab.com. We will post again when we have material updates.
```

**8. Added: Update** (monitoring) · 2026-03-04 06:54 UTC

```diff
+ We identified the cause of errors as excessive access by a specific user and implemented mitigation measures. We continue to monitor the overall status of our services.
```

**9. Added: Update** (resolved) · 2026-03-04 09:01 UTC

```diff
+ This incident has now been mitigated and services are back to normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-04 06:18 UTC | Critical incident: Intermittent HTTP 50X errors when attempting to access to GitLab.com (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8c0d4dc6e2b19b · Markdown: https://rewindex.com/change/i8c0d4dc6e2b19b.md · JSON: https://rewindex.com/api/v1/changes/i8c0d4dc6e2b19b · Generated 2026-10-18T12:19:11.954Z
