# Supabase: Critical incident: Permission errors in the Supabase Dashboard

**Summary:** A critical Supabase Dashboard incident caused permission errors during administrative actions, preventing some users from managing projects. It started at 2026-09-24 10:37 UTC and was resolved at 2026-09-24 11:49 UTC, lasting 1 h 12 min. Supabase applied a fix by 09-24 11:08 UTC and reported administrative operations completing as expected. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-24 10:37 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.supabase.com/incidents/01M39HXNPNY21MKAJEPYEZDRM5](https://status.supabase.com/incidents/01M39HXNPNY21MKAJEPYEZDRM5)
- [Company: Supabase](https://rewindex.com/company/supabase.md)
- Versions: before (none: first archived) → after incident\_version:167/01M39HXNPNY21MKAJEPYEZDRM5@1845829453c4
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Permission errors in the Supabase Dashboard
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-24 10:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-24 11:49 UTC
```

**6. Added: Update** (investigating) · 2026-09-24 10:37 UTC

```diff
+ We are investigating reports of users encountering permission-related errors, such as “You need additional permissions,” when performing administrative actions in the Supabase Dashboard. This may prevent some users from managing their projects through the Dashboard. We are working to identify the cause and will provide further updates as they become available.
```

**7. Added: Update** (identified) · 2026-09-24 10:50 UTC

```diff
+ We have identified the issue causing some users to encounter permission-related errors, such as “You need additional permissions,” when performing administrative actions in the Supabase Dashboard. We are working on a fix and will provide another update once it has been implemented.
```

**8. Added: Update** (monitoring) · 2026-09-24 11:08 UTC

```diff
+ We have applied a fix, and administrative operations in the Supabase Dashboard are now completing as expected. We are monitoring the results to ensure the issue is fully resolved.
```

**9. Added: Update** (resolved) · 2026-09-24 11:49 UTC

```diff
+ This incident has been resolved. Administrative operations in the Supabase Dashboard are completing as expected, and we have observed no further permission related errors following the fix.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-24 10:37 UTC | Critical incident: Permission errors in the Supabase Dashboard (this change) | outage |

All Supabase changes: [timeline](https://rewindex.com/company/supabase/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8bbed2f3add155 · Markdown: https://rewindex.com/change/i8bbed2f3add155.md · JSON: https://rewindex.com/api/v1/changes/i8bbed2f3add155 · Generated 2026-10-18T02:54:42.089Z